Azur

Founder values as brand values

We met Graham Elliott, founder and CEO of Azur, on day one. Fast-forward seven years later, an acquisition by Aviva, Azur attributes several million of its purchase price to its brand.

Graham had a clear vision for his insurtech business. He wanted to create a customer-centric, digital-first brand that appealed to a millennial workforce and had women on the board. By staying faithful to these values, even before a line of code was written, Azur’s brand became its north star.

  • Brand voice and copywriting
  • Positioning
  • Visual identity
Azur’s logo: a stylised A of interlocking blue ribbons beside the AZUR wordmark, on dark slate.
Azur brand imagery: blurred concentric rings in teal and copper.
Azur brand photography: chrome Karmann Ghia script on the orange bodywork of a classic car.
Azur’s mobile website on three phones: an orange Motor insurance page, the home page and the Broker Hub sign-up page.

Flexible framework

As an intermediary between brokers and their high-net-worth clients and an insurtech start-up, the brand and messaging hierarchy faced tensions. We created a flexible framework and tone of voice that conveyed forward-thinking messages to investors and insurers, security to brokers and sensitivity with clients.

Trust is a significant factor in B2B brand building. The creation of Broker iQ, a CII-accredited CPD platform for broker training, further cemented trust by becoming a voice of authority in the broking community.

  • Development and integrations
  • Messaging frameworks
  • Product design
  • UI & UX
Azur’s careers page on a tablet, above a grid of office photos of people at a whiteboard, at desks and playing table tennis.
Azur’s Motor insurance page on a tablet, set on orange, headed by a close-up of a classic car’s chrome script and vents.
Azur’s Collections insurance page on a tablet, set on teal, headed by a soft blue painted texture.
Azur’s claims contact page on a tablet: phone and email details above a photo of two people working at screens.
Azur’s iQ mobile site: the iQ logo beside two phones listing a CPD webinar and passed webinars with a certificate download.

A rising profile and raising money

Maintaining consistency and authenticity is essential to brand building and customer loyalty, and Azur’s close relationship with us ensured that its messaging remained laser-focused when communicating with its multiple audiences as they grew. This consistency and trust helped Azur secure one of the largest funding rounds in the insurtech sector in 2018.

  • Investor engagement
  • Sales collateral and support
Azur’s website on desktop: the Our company page, its large headline over overlapping yellow and blue circles.
Azur’s mobile home page on a single phone, with a pink heart inside soft concentric rings below the headline.
Azur’s mobile site on a single phone: a statement on partnering for digital transformation, above a ring of pink dots.
Azur’s investor pages on three phones: a 360° UX data diagram, an overview of the MGA and AIG deal, and a financials table.
  • Series B fundraise
    £13.3m
    Among the largest fundraises in the UK Insurtech sector in 2018, Azur’s series B helped expand its product range and enter new markets.
  • Brand as value
    £££
    Azur attributes several million of their acquisition to their brand.
  • Exit in seven years
    Sold
    Aviva (AV.L) acquired Azur Underwriting’s high-net-worth personal lines business to build up its private client business.
You brought a B2C sensitivity to a B2B business, which a lot of businesses find very difficult to do. B2B will become more like B2C, and the brand enabled us to plant a flag in the ground and make a land grab. Our brand said, ‘we are different’. You gave us something that differentiated us, so everybody took our call. Brokers thought, ‘I can’t afford to ignore them’.
Graham Elliott
CEO, Azur Group

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